MF Catering Co.

Privacy Policy

 

Effective Date: September 20, 2026
Last Updated: September 20, 2026

MF Catering Co (“MF Catering Co,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when visiting our website, requesting catering services, submitting an inquiry, placing an order, booking an event, or communicating with us by email, telephone, or text message.

This Privacy Policy explains how we collect, use, disclose, and protect your information.

1. Information We Collect

We may collect personal information that you voluntarily provide to us, including:

 

    • Name

    • Email address

    • Telephone number

    • Billing and delivery address

    • Event location

    • Event date and time

    • Number of guests

    • Catering and menu preferences

    • Dietary restrictions or allergy information you choose to provide

    • Order and transaction information

    • Payment and billing information

    • Information submitted through contact, quote, proposal, booking, or order forms

    • Communications you send to us by email, telephone, SMS/text message, website chat, or other methods

We may also automatically collect certain information when you use our website, including your IP address, browser type, device type, operating system, pages visited, referring website, and general website usage information.

2. How We Use Your Information

MF Catering Co may use the information we collect to:

 

    • Respond to catering inquiries and requests for proposals

    • Prepare estimates, proposals, and catering agreements

    • Process and manage catering orders

    • Coordinate event details

    • Process payments and transactions

    • Provide customer support

    • Send order, appointment, event, delivery, and service notifications

    • Communicate changes or updates related to your catering services

    • Send promotional offers and marketing communications when permitted

    • Improve our website, services, menus, and customer experience

    • Maintain business and transaction records

    • Prevent fraud or misuse of our services

    • Comply with applicable legal and regulatory requirements

3. SMS and Text Message Communications

When you provide your telephone number and expressly consent to receive text messages from MF Catering Co, we may send you messages according to the type of consent you provided.

Non-Marketing Messages: These may include messages regarding catering inquiries, quote or proposal requests, bookings, orders, event coordination, delivery or pickup information, payment reminders, customer service, and other service-related communications.

Marketing and Promotional Messages: If you separately consent to marketing communications, we may send promotional messages regarding special offers, discounts, catering packages, new products, menu updates, events, and other promotions.

Message frequency may vary. Message and data rates may apply. You may reply STOP to opt out of text messages or HELP for assistance.

Consent to receive marketing text messages is not a condition of purchasing goods or services from MF Catering Co.

SMS consent and mobile telephone information will not be sold, rented, or shared with third parties or affiliates for their own marketing or promotional purposes.

We may share information with service providers that help us deliver text messages and operate our communications systems, solely as necessary to provide those services on our behalf.

4. Email Communications

If you provide your email address, we may use it to communicate with you about inquiries, proposals, bookings, orders, events, and customer service matters.

If you opt in to promotional email communications, we may also send information about special offers, menu updates, events, promotions, and other MF Catering Co news.

You may unsubscribe from promotional emails by using the unsubscribe link contained in the email. You may continue to receive transactional or service-related emails when necessary to fulfill an order, booking, or other business relationship.

5. Payment Information

When you make a payment, payment information may be collected and processed by third-party payment processors.

MF Catering Co may not directly store complete credit or debit card information when transactions are handled by a third-party payment provider. Payment processors maintain their own privacy and security practices, which are governed by their respective policies.

6. Cookies and Website Technologies

Our website may use cookies, pixels, analytics technologies, and similar tools to operate the website, remember preferences, understand website traffic, measure performance, and improve our services.

Some third-party services integrated into our website may also place cookies or use similar technologies according to their own privacy policies.

You may be able to control or disable certain cookies through your browser settings. Disabling cookies may affect some website features.

7. How We Share Information

MF Catering Co does not sell your personal information.

We may disclose personal information to trusted service providers when reasonably necessary to operate our business, including providers that assist with:

 

    • Website hosting

    • Online ordering

    • Customer relationship management

    • Email communications

    • SMS/text messaging

    • Payment processing

    • Scheduling and event management

    • Delivery or fulfillment

    • Website analytics

    • Information technology and security

These providers may access information only as reasonably necessary to perform services on our behalf and are subject to their own contractual and legal obligations.

We may also disclose information when required by law, court order, legal process, or governmental request, or when reasonably necessary to protect the rights, safety, property, or security of MF Catering Co, our customers, or others.

8. Third-Party Websites and Services

Our website may contain links to third-party websites, social media platforms, payment providers, ordering systems, or other external services.

MF Catering Co is not responsible for the privacy practices, security, or content of third-party websites or services. We encourage you to review their privacy policies before providing personal information.

9. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no website, electronic transmission, or storage system can be guaranteed to be completely secure. You should use reasonable care when submitting information online.

10. Data Retention

We retain personal information for as long as reasonably necessary to provide our services, maintain business and transaction records, comply with legal obligations, resolve disputes, enforce agreements, and protect our legitimate business interests.

Information that is no longer reasonably required may be deleted, anonymized, or securely disposed of in accordance with our business practices and applicable law.

11. Your Privacy Choices

Depending on where you reside and applicable law, you may have certain rights regarding your personal information, including the ability to request access to, correction of, or deletion of certain personal information.

You may also:

 

    • Unsubscribe from promotional emails using the unsubscribe link provided in those communications.

    • Reply STOP to opt out of applicable SMS/text communications.

    • Adjust cookie settings through your browser or available website controls.

    • Contact MF Catering Co with questions about personal information we maintain about you.

Certain information may need to be retained when required for legal, tax, accounting, fraud prevention, or legitimate business purposes.

12. Children’s Privacy

MF Catering Co’s website and catering services are not directed toward children under the age of 13, and we do not knowingly collect personal information directly from children under 13.

If we learn that personal information from a child under 13 has been collected without appropriate authorization, we will take reasonable steps to delete it.

13. Changes to This Privacy Policy

MF Catering Co may update this Privacy Policy periodically to reflect changes in our business practices, technology, services, or applicable legal requirements.

When changes are made, the revised policy will be posted on our website with an updated “Last Updated” date. We encourage you to review this Privacy Policy periodically.

14. Contact MF Catering Co

If you have questions, concerns, or requests regarding this Privacy Policy or how MF Catering Co handles your personal information, please contact us using the contact information provided on our website.

MF Catering Co
Privacy Inquiries: Please contact us through our website or official business contact information.

By using our website or providing personal information to MF Catering Co, you acknowledge that you have had an opportunity to review this Privacy Policy.